Building Competitive Advantage

Innovation

Through providing the tools and systematic approach for the successful exploitation of new ideas or inventions into goods and services that creates new value or for which customers will pay.

Productivity

Growth through the effective and efficient use of resources to maximise income, improve competitiveness, customer satisfaction and achieve greater output per unit of input.  

Excellence

The Pursuit of Excellence through inspiring organisations to achieve sustainable excellence by engaging leaders to learn, share and innovate using the EFQM Excellence Model.