Make the most of what you have
What is .... Productivity Improvement?
Productivity Improvement is all about being effective and efficient. By eliminating defects, variation and waste while improving speed, you will increase your outputs and be cost effective.
Overcoming productivity issues will significantly improve your organisational results. You will benefit from improved quality, reduced costs, increased efficiency, reduced overtime, low work in progress levels and meet your targets!
Managers have an array of methods and systems available to them that can help enhance productivity and competitiveness. Used correctly, these tools can add value and significantly improve performance but selecting the best tool to suit the organisations’ needs is imperative.
Developing cost effective productivity solutions will deliver superior results. Our Productivity Team has a proven track record of success so contact Michael O’Neill on 028 9073 7950 or email Michael.Oneill@cforc.org for further information on how we can help you.
Productivity Tools and Techniques
Benchmarking - Learning from better and best practice.
Organisations evaluate various aspects of their processes in relation to best practice. This then allows them to develop plans on how to adopt such best practice.
It is a very powerful tool as it overcomes thinking that "The way we do it is the best because this is the way we've always done it." It opens organisations to new methods, ideas and tools to improve their effectiveness.
Problem Solving
One or two day course to introduce a structured approach to problem solving focused on addressing root causes and not symptoms. Benefits include improved quality, reduced cost and it is a way of getting employees involved in solving problems.
Six Sigma - Advanced problem solving.
Leading organisations have been using Six Sigma for years to improve their competitive advantage. Six Sigma helps to ensure that business activities are error free. It works by striving for perfection and achieves this by using techniques that break down organisations into a series of processes. These processes are then analysed to determine key inputs that can be controlled so that desired output is constantly achieved. By realising the desired outputs, products and services can be provided that meet customer requirements.
Six Sigma aims to improve quality, reduce cost and reduce overtime.
Last year Bombardier Shorts saved a massive £15.2 m using Six Sigma. Michael Ryan, Vice President and General Manager, says "We have no better mechanism for improving our performance and meeting our budgets than Six Sigma"
Lean Manufacturing / Service – Reducing waste and cycle time
‘Lean’ is the set of tools that assist in the identification and elimination of waste so that quality is improved and production time and costs are reduced. Minimum waste is incurred and you only produce products as they are needed.
Process Mapping
A means to visualise your processes and therefore create a common understanding of your processes. It enables identification of non-value added activities and duplication. Once this is done, there can be no uncertainty as to the requirements of every internal business process.
Strategy Maps and the Balanced Scorecard
Proven approach to implement strategy. It turns plans into reality and provides a means to communicate strategy and assess progress over time.
Customer Relationship Management
CRM uses information technology to ensure companies are constantly delivering value to their customers as their requirements and interests change. This ability to collect, store and manage information through IT means firms can now build accurate profiles of who their customers are and therefore anticipate future needs.
Radio Frequency Identification (RFID)
RFID is an industry term that is used to refer to technologies that use radio waves to automatically identify individual items. Organisations will gain competitive advantage through development and uptake of this technology supported by the necessary skills, competence and understanding to allow its full potential to be maximised.
Business Health Checks
Assessing your business against models of best practice. It is an intense, short duration review of the critical processes involved in a business. It aims to identify opportunities to improve the efficiency and effectiveness of the business.
Customer Satisfaction Surveys
Knowing what your customer wants and needs. Customer satisfaction is a measure of how products and services supplied by your company meet or surpass customer expectation. It is seen as a key performance indicator within business as it provides an indication of how successful the organisation is at providing products and services to the marketplace.
Employee Satisfaction Surveys
Employee satisfaction surveys help employers measure and understand their employees' attitude, opinions, motivation, and satisfaction. High employee satisfaction levels can reduce turnover and optimising employee satisfaction is key to the success of any business.
Tourism Sector Initiatives
Improving the efficiency and income revenue of Tourism related businesses. We provide benchmarking, assessment and tailored improvement delivery.
What our Members say
“Through the Balanced Scorecard we have improved our productivity, competitiveness, profitability and achieved our goal of becoming one of the leading suppliers of strategic outsourcing and software services to customers in both the UK and Ireland."
David Mawhinney Managing Director ICS Computing
What to do now
Developing cost effective productivity solutions will deliver superior results. For more information on Productivity Improvement contact Michael O’Neill on (028) 90737950 or email him at michael.oneill@cforc.org. Our training courses take place on a regular basis so for an up to date calendar of events, visit www.cforc.org/events. However, we also offer training courses on an in-house basis so please do not hesitate to contact us.