The Global State of Quality

Learn How Managing Quality Has Driven Success for Global Organizations

Which Improvement Tool is Right for You?

Which Improvement Tool is Right for you?  The EFQM Excellence Model, Lean, ISO, Six Sigma. Investors in People ...how do you know which performance improvement tools are right for your organization?

Award Winning Approaches

For Members only, we can provide a range of local and International Case Studies and Research Reports which highlight areas of Good and Best Practice against both the EFQM Fundamentals and the Excellence Model criteria. The following examples represent a sample of the information available.

Getting Started with the EFQM Excellence Model

Starting to Implement the Excellence Model

Overview of the Excellence Model

• The EFQM Excellence Model is the most popular quality tool in Europe, used by more than 30 000 organisations to improve performance. It helps you to self-assess and reflect on what your key strategic improvements are.

Smart ECO Hub Launched

The East Border Region and Louth Local Authorities are delighted to support the launch of a new strategic business development initiative called the Smart ECO Hub. The vision of the Smart ECO Hub is to create a network of innovating companies to foster vibrant low carbon innovation so that it can become a key driver of sustainable business growth in the north east of Ireland both north and south of the border. The Smart ECO Hub is governed by East Border Region Ltd., and managed by Louth Local Authorities under Michael A. Curran, Director of Cross Border Economic Development. It is further supported by the University of Ulster, South Eastern Regional College, Southern Regional College, Dundalk Institute of Technology (DkIT), Centre for Competitiveness and the Councils of the Metropolitan Area in Belfast (COMET).

The Authority on New Product Development

New Product Development is one of the most important challenges

[pdma book cover] facing organisations today — The Product Development and Management Association (PDMA) Handbook of New Product Development 3rd Edition provides an exceptional review of cutting edge topics for both new and experienced product development leaders. It offers a comprehensive and updated guide to the practices, processes and tools critical to achieving and sustaining new product/service development success in today’s world, delivering valuable information about the fundamentals as well as emerging practices such as venturing, virtual product development and the use of social media in NPD.