Process Mapping

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Training Course

A  process  map  is  a  visual  tool  used  to  illustrate  your  core  processes.  It's  a  
communication  tool,  a  planning  tool,  and  a  tool  to  drive  unnecessary  costs  out of your  organisation.  A  practical  tool  to  help  you  identify  and  address  core 
problems in  your  organisation.
PROCESS  MAPPING  is  an  essential  and  critical  stage  in  the  search  for  
performance improvement.  Yet  the  approach  is  not  widely  recognised  or  
understood.  PROCESS  MAPPING  will  help  managers  and  staff  alike  discover  
where  the  real  problems  lie  and  identify opportunity  for  improvement.    
Why Attend?

Whether  delivering  a  service  or  producing  a  product,  successful  organisations  are  in  continual  pursuit  of  better,  faster  and  cheaper.  An  agreed,  accurate  
understanding  of  your  processes  will  provide  new  sources  of  rich  stimulation  for  ideas  to  solve  problems  and  find  improvements.

The  Centre  for  Competitiveness  has  designed  this  one-­day  course  so  that  your  business  may  use  Process  Mapping  as  THE  TOOL  to  drive  improvement.  The  techniques  explained  in  this  practical  "hands­-on"  workshop  will  yield  real,  timely,  and  motivating results.


Understand the process of mapping
Engage your people in finding improvements
Find causes or problems that contribute to inefficiency
Learn how to identify key processes and select processes to map
Learn how to use the map to improve the process
Explore more ways to improve processes
Learn key tips for facilitating improvement groups

In-House Option:
This workshop can also be delivered in house as a stand alone event or integrated into wider improvement activities. Please contact us for further information at


Members: £295.00 (€350) + VAT
Non Members: £385.00 (€445) + VAT

  • Date: 24th July
  • Start Time: 09.30 - 16.30
  • Duration: 1 day
  • Location:
  • Cost:
    Members: £295 (€335) + VAT, Non Members: £385 (€435) + VAT
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