What is Benchmarking?
"Benchmarking provides an inventory of creative changes that other companies have enacted"
- John Langley
Benchmarking is the objective comparison of what you do and how well you do it against better and best practices. It simply uses what you find in the most successful organisations and compares you against them. As a result you will:
- Understand what good practice is.
- Compare yourself against it.
- Identify gaps and create an action plan to close them.
What to do now
Benchmarking will give you valuable fresh insights into your organisation, your customers and your success. Our team has a proven track record of success, so email George.firstname.lastname@example.org or email@example.com for guidance on how we can help you.
How it can benefit you
- Develop an understanding of your current performance levels.
- Identify better processes and ways of working.
- Determine new ways to please the customer.
- Understand where to spend your money for maximum impact.