BENCHMARKING

The concept of discovering what is the best performance being achieved, whether in your company, by a competitor, or by an entirely different industry.

Benchmarking is a powerful business tool because it overcomes a mode of thinking, "The way we do it is the best because this is the way we've always done it." Benchmarking opens organizations to new methods, ideas and tools to improve their effectiveness. It demonstrates other methods of solving problems, and shows that they work, because they are being used by others

You need to know how well your organisation is performing in comparison with others; you also need to know where you could make improvements that would be worthwhile. Benchmarking can therefore yield great benefits. People who undertake benchmarking require a small amount of training and guidance.

Aims / Content

This ¾ day course is designed to train participants on the use of CforC’s 4 step benchmarking methodology.

PLAN - Identify the right project

COLLECT DATA - Understand your OWN processes

ANALYSE DATA - Identify performance gaps

ADAPT & IMPROVE - Manage the change

Organisations that use benchmarking successfully report that the costs of benchmarking are repaid at least ten-fold.