Knowledge Transfer

Sharing Best Practice and Developing Skills

Customer Value Proposition

To provide organisations and people with the knowledge of best practices and skills to improve personal competencies and organisational effectiveness.

Outcomes

  • Appreciation of international standards of competitiveness
  • Enhancement of personal skills and competencies
  • Improvement of overall organisational effectiveness and performance

"We are all becoming more ignorant at a faster rate!"
Prof. Gary Hamel, London Business School

Knowledge Transfer provides you with access to indicators of best practice and their associated measures as well as leading edge skill and knowledge enhancement programmes to develop the skills and competence required to leverage change. These programmes can be customised and tailored to your own needs and requirements.

  • Conferences & Seminars
    Case Study presentations and learning from others on leading edge issues and approaches:


  • Study visits
    Site visits to best practice organisations to observe and learn from excellence in action.
    (local & international)

  • Best Practice Databases
    Identification of Better and Best Practice indicators, metrics and Processes
    • Probe Assessment & Report
    • Benchmark Index
    • Members benchmarking directory
  • Network Forums and Common Interest Groups
    Enabling like-minded parties to benchmark with each other on relevant topics
    • All Ireland CQM Chapter
    • Six Sigma Practitioners Network

  • Web Enabled Discussion Forums
    Virtual benchmarking
    • Balanced Scorecard Users Forum
    • Knowledge Management Exchange
    • CforC On Line Members Forum

  • Performance Improvement Training
    • Balanced scorecard
    • Problem Solving
    • Benchmarking
    • Cost of Quality
    • Process Analysis
    • Innovation & Creativity
    • Customer Relationship Management
    • Productivity Improvement TPM, 5S's

  • Management Development Programmes
    • Managing Change
    • Process Management
    • Effective Leadership
    • Customer Focus
    • Implementing a Knowledge Management System
    • Mobilising Employee Involvement
    • Supply Management
    • Risk Management

  • Academic Partnerships
    • The Queens University of Belfast
    • The University of Ulster
    • Certified courses - MSc in Business Process Improvement
    • BTEC/GNVQ in Quality Management (New Product Dev)

  • International Partnerships
    • Centre for Quality of Management (Boston)
    • E-Zsigma Inc; Canada EFQM, Brussels
    • The Competitiveness Institute, Spain
    • EU National Quality Organisations

For more information on Knowledge Transfer activities, please call
Tel: 0870 240 6668
Fax: 028 9046 8361
Email: compete@cforc.org