New Product Development

Organisational Assessment
(EFQM)

ePathways to Excellence (SME's/SBU's)

Invest N.I. Competitiveness Assessment

Developing Customer Focus

Innovation

Business Excellence Through Action (BETA)

Benchmarking

  
     

Organisational Review

Assessing Organisational Capability

Customer Value Proposition

To Provide organisations with a structured approach to determining current capability against established criteria for Performance Excellence.

Outcomes

  • Comprehensive competitive assessment against the EFQM Excellence Model & Benchmarking Databases
  • Assessment profiles incorporating:-
    • Gap analysis
    • Best practice comparisons
    • Action plans
    • Road maps for improvement
  • Identification of capability gaps

To ensure that organisations are best placed to remain competitive in the future, the Centre for Competitiveness has developed a range of assessment tools and techniques, which have the primary objective of determining ability to compete.

Applicable in any organisational context, the assessment process incorporates the benchmarking of processes, systems and key performance indicators using best practice. The various assessment tools are closely linked to the EFQM Excellence Model and recognised Benchmarking Databases and are adaptable to the maturity level of an organisation on its improvement journey.

'All organisations are perfectly aligned to get the results they get.
That's one of the major problems in organisations' Stephen Covey

Organisation Assessment

To assist organisations across all sectors adopt a structured integrated approach to identifying capability and managing improvement, a range of assessment tools have been developed.

  • Competitiveness Assessment - (linked to the structured Benchmark Database which facilitates comparison against practices and performance in a variety of sectoral groups), suitable for public, private and voluntary organisations.
  • ePathways to Excellence Assessment - developed for SME's, this approach allows for on-line facilitated assessment, resulting in feedback reports to help focus improvement planning.
  • BETA (Business Excellence Through Action) - a first step approach to reviewing capability, BETA was developed by the UK Excellence Federation
  • Innovation Assessment - Centre for Competitiveness have developed an international partnership to provide the on-line innovation capability assessment WAVE™. Some 200 organisations are involved in a 2 year international development process, to help promote a range of innovation improvement tools.


For further information, please contact:
Adrian Gundy
Tel: 0870 240 6668
Fax: 028 9046 8361
eMail: adrian.gundy@cforc.org