Services
We offer support to organisations and businesses in Northern Ireland.
The Centre for Competitiveness is a member-based organisation which actively supports the development of an internationally competitive economy through 'Innovation', 'Productivity', and 'Quality Excellence' in private, public and voluntary sectors using the following support: -
Innovation & Creativity
Productivity Improvement
Quality Excellence
Leadership
Collaborative Working
Member Services
What is Innovation?
Innovation is a process of change that creates or adds new value to your products and services.
In the organisational context, innovation may be linked to performance and growth through improvements in efficiency, productivity, quality, competitive positioning and market share; all of which create additional value for your organisation.
You cannot improve your organisation through cost reduction alone, you need to innovate to grow and be more profitable.
Does your team know how to find:
- Better processes and ways of working?
- New ways to please the customer?
- Where to spend your money for maximum impact?
- New products and services to add to your portfolio?
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What is Productivity Improvement?
Productivity Improvement is all about being effective and efficient. By eliminating defects, variation and waste while improving speed; you will increase your outputs and be cost effective.
Overcoming productivity issues will significantly improve your organisational results. You will benefit from
- Improved quality
- Reduced costs
- Increased efficiency
- Reduced overtime
- Low work in progress levels
- Meeting your targets
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What is Quality Excellence?
Excellence is a key determinant of sustainability. Truly excellent organisations are able to demonstrate:
- Role model leadership capability
- Integrated and strategic planning processes
- Engaged and motivated employees
- A high degree of process efficiency
- Trend based improvement in Customer, People and Key Performance Results
The EFQM Model captures the key concepts of Excellence and provides a proven means for organisations to manage and measure improvement activity.
What is Leadership?
Leadership remains one of the most relevant aspects of the organizational context. However, defining leadership has been challenging and definitions can vary depending on the situation. Most organisations have managers fewer of them have leaders. Leadership is about setting and not just reacting to agendas, identifying problems, and initiating change that makes for substantial improvement rather than managing change. EFQM define leadership as "people who shape the future and make it happen, acting as role models for its values and ethics and inspiring trust at all times. They are flexible, enabling the organisation to anticipate and react in a timely manner to ensure the ongoing success of the organisation."
Learn how to transform from a Manager to a Leader and effect change.
What is Collaborative Working?
In the private sector, collaborative networks are providing opportunites for SMEs to come together to reduce costs, share risk, develop products & services and enter new markets. In the public and third sectors they are being used to both improve existing and develop new services as well as managing cross departmental and organisational changes.
What does Membership of the Centre do for me?
As a member of the Centre for Competitiveness, you can ensure that your organisation has access to all the business improvement knowledge and tools required for sustainable success.
Membership will help you:
- Understand where you are now and where you need to improve – free online annual assessment in excellence or innovation
- Develop your ideas - make use of our free independent advisory service and bounce ideas off us
- Keep up to date with the latest thinking
- Get ideas from and share experiences with other businesses and organisations through your free network events
- Gain free access to European best practice libraries and case studies
- Learn from the best practice of leading organisations through study visits
- Make interesting and worthwhile business contacts
- Gain access to affordable training and in-house projects with discounts for all members.
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